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Title
Text copied to clipboard!Setup Support for Company Driver
Description
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We are looking for a team member to provide support during the setup processes for company drivers, assisting with the installation of vehicles and equipment. This position involves ensuring that company drivers can use their new vehicles or technological equipment smoothly by carrying out necessary installations and providing training. Your responsibilities will include installing in-vehicle technological systems, training drivers on usage, providing post-installation support, and resolving any technical issues that may arise. Additionally, you will ensure that setup processes are carried out in accordance with company standards and provide quick solutions to drivers’ needs. This role is suitable for candidates with technical knowledge, strong communication skills, and a solution-oriented approach. Our main goal is to provide all the technical support needed for our growing fleet so that our drivers can work more efficiently and safely. Candidates are expected to have knowledge of vehicle technologies and hardware, adapt quickly to new technologies, and be team players. Preference will be given to candidates who value customer satisfaction, are successful in time management, and pay attention to details. The person working in the setup support for company driver position will play an active role in both technical and operational processes and contribute to improving our company’s service quality. If you want to work in a dynamic environment, develop your technical skills, and add value to our drivers’ workflows, we look forward to your application.
Responsibilities
Text copied to clipboard!- Perform vehicle and equipment installations
- Provide post-installation training to drivers
- Offer technical support and resolve issues
- Report on setup processes
- Ensure compliance with company standards
- Respond quickly to driver requests
- Follow technological developments
- Work in coordination with the team
- Conduct post-installation satisfaction surveys
- Procure necessary spare parts and equipment
Requirements
Text copied to clipboard!- At least high school graduate
- Knowledge of vehicle technologies
- Technical installation experience preferred
- Strong communication skills
- Team player
- Solution-oriented and practical
- Successful in time management
- Value customer satisfaction
- Possess a class B driver's license
- No travel restrictions
Potential interview questions
Text copied to clipboard!- Have you worked in a similar position before?
- Do you have knowledge of vehicle technologies?
- How do you solve a technical problem?
- Are you a team player?
- How do you evaluate yourself in time management?
- What does customer satisfaction mean to you?
- Do you have any travel restrictions?
- Can you adapt to a fast-paced work environment?
- Do you have experience providing post-installation support?
- Which technological equipment have you worked with?
